VENUE SEATING SOFTWARE · REAL PRODUCT

Build the room once. Run every event from it.

Create one reusable venue chart, publish it to each event, and keep buyer selection, house blocks, counter sales, and seating status on one live event state.

SDK first: keep checkout, payment, orders, tickets, refunds, customer records, and scheduling in your systems. A hosted reserved-seating path is available when the venue needs the event page and operating tools too.

Reusable floor plans 2D + optional 3D Shared event inventory
GRAND THEATRE · 3D PREVIEW Released surface
Seating chart designer with a published theatre venue open, sections coloured by ticket category, seat counts per section and a clean validation state
Current product capture · reviewed 2026-07-30Authored multi-floor structure shown from the reusable venue chart.
ONE VENUE SOURCE · MANY EVENT STATES

Venue seating software: from house plan to on-sale control

Keep the stable venue geometry separate from event-specific inventory. Publish a reviewed chart version, attach it to an event, then operate that event’s live seat state.

  1. 01 · MODEL

    Keep every room ready to reuse.

    Store published and draft floor plans for fixed seats, curved rows, sections, tables, booths, general-admission areas inside a reserved-seat chart, accessibility, pricing categories, and multiple floors.

    Explore the Venue Designer →
  2. 02 · PUBLISH

    Give each event its own seating state.

    Pin a published chart version to an event, keep that event’s status and inventory separate, and reuse the venue again for the next performance or on-sale.

    Read publishing and versioning ↗
  3. 03 · OPERATE

    Watch the room buyers are acting on.

    Inspect free, held, sold, and blocked places; manage house inventory; and make authorized counter sales against the same event state used by the embedded buyer picker.

    Explore box-office operations →
CHOOSE HOW MUCH OF THE STACK YOU NEED

Keep your booking flow—or use hosted seated-event operations.

Both paths use the same venue chart and live event inventory. The difference is who owns checkout, payment, orders, tickets, refunds, and customer records.

Embed reserved seating in your platform →
PRIMARY · SDK / API

Keep your commercial stack.

  • Your system owns checkout, payment, and orders
  • Your system owns tickets, refunds, and customer records
  • SeatLayer owns geometry, seat state, holds, and booking transitions
  • Signed webhooks return the confirmed inventory result
SECONDARY · HOSTED RESERVED SEATING

Run the seated event in SeatLayer.

  • Event page and checkout for assigned-seat events
  • Organizer-connected Stripe or Razorpay payments
  • Per-seat tickets, Box Office, Control Room, and door tools
  • The connected provider controls processing fees, applicable taxes, and payout timing; SeatLayer bills Hosted Ticket usage separately
Shared seating invariant.

The complete 2D Map remains the baseline. Optional 3D uses the same published geometry where height and spatial context help; intentionally flat rooms remain flat by design.

See the managed website embed →
VENUE-FRIENDLY START

Design, test, hold, and block before a sold seat costs anything.

Only confirmed sold seats use Platform credits; designing charts, buyer browsing, temporary holds, house blocks, and unsold inventory do not. Each organization gets 100 confirmed sold seats free every month, then credit packs start at $0.10 per seat. Purchased credits do not expire, and the standard Platform plan has no subscription.

Managed Ticketing is available for eligible assigned-seat events after a request, staff approval, and Hosted Checkout enablement. Its separate wallet includes the first 200 confirmed Hosted Tickets once per organization, then costs $0.50 per ticket on the USD catalog or ₹25 on the INR catalog.

MODEL YOUR VOLUMESee pricing and billable actions
BY VENUE TYPE

The same venue model, room by room.

One published chart per room, reused for every event in it. What changes between venue types is the geometry the room needs and the operation around it.

Arenas and stadiums

Tiered bowls, stands and decks are modelled as sections with their own rows, so a large room stays navigable for a buyer and countable for the house. Section-level structure carries into the optional 3D view of the same published chart. House blocks, holds and confirmed sales stay on one live event state, which is what keeps a large on-sale consistent between the website and the counter.

Arena and stadium seating →

Theatres and auditoriums

Curved and segmented rows, multiple levels, boxes and accessibility marks are ordinary chart objects rather than special cases. A published version pins to each performance, so a run of dates shares one venue source with separate seating states. Price categories travel with the chart, so the same room can be sold differently for a matinee and an opening night without redrawing it.

Performing arts and theatre seating →

Comedy clubs and small rooms

Small rooms are mostly tables, mixed seating and general-admission space, with capacity that changes by night. The same chart handles tables and rows together, and house blocks keep the seats you are not selling out of the buyer’s view. Designing, holding and blocking cost nothing — only a confirmed sold seat does — so a room can be re-cut for each night without a per-layout charge.

Comedy club seating →

Box office and house control

Counter sales, house blocks, holds and confirmed bookings act on the same live event state as online buyers, so the two never diverge. Staff work the seating chart rather than a separate list. In the SDK path your own system still creates the commercial order; in the hosted Box Office, SeatLayer records the order and tickets while staff record payment taken elsewhere.

Box office operations →

Buyers ask what they will see before they pay, and the venue is the only place that can answer with its own room. Where the venue has uploaded photos or panoramas the picker shows those from the chosen seat, and where it has not, a clearly labelled generated preview stands in — see view from seat previews.

VENUE QUESTIONS

What operators usually need to know first.

Can a venue reuse one seating chart for multiple events?
Yes. A venue chart can be published as a version and reused across events. Each event keeps its own seating inventory while remaining connected to the venue source it was published from.
Does SeatLayer replace our ticketing or venue-management system?
No. In the SDK path, your systems keep checkout, payments, orders, tickets, refunds, customer records, and scheduling. For assigned-seat events, a hosted path can add an event page, organizer-connected Stripe or Razorpay checkout, per-seat tickets, Box Office, Control Room, and door tools. The organizer's connected provider controls processing fees, applicable taxes, and payout timing; SeatLayer bills Hosted Ticket usage separately and is not a replacement CRM.
Is 3D required for a venue?
No. The complete 2D Map is the baseline. Venues with useful height or spatial structure can add the optional geometry-generated 3D view from the same published chart, while intentionally flat rooms remain clear in 2D.
Can online and box-office seating use the same inventory?
Yes. Buyer selection, authorized counter sales, house blocks, holds, and confirmed bookings can act on the same SeatLayer event state. In the SDK path the venue’s system creates the commercial order; in the direct CMS Box Office, SeatLayer creates the recorded order and tickets while staff record payment handled elsewhere.
What is venue seating software?
It is the system a venue uses to model its rooms once and then run seated events from them. The venue geometry — fixed seats, curved rows, sections, tables, booths, and general-admission areas inside a reserved-seat chart, plus accessibility and multiple floors — is authored and published as a reviewed version, and each event gets its own live seating state pinned to that version. Buyer selection, house blocks, holds, counter sales and confirmed bookings then act on that one event state, so the website and the box office never work from different pictures of the room.
Can one venue chart run multiple events?
Yes — that is the point of keeping venue geometry separate from event inventory. Publish the chart once as a version, pin it to as many events as the room hosts, and each event keeps its own seating status while staying connected to the venue source it came from. A run of performances reuses the same room without redrawing it, and when the room itself changes you publish a new version deliberately rather than editing live inventory underneath a running on-sale.
START WITH THE ROOM YOU KNOW

Test one real venue from authoring to seat selection.

Open the released buyer SeatPicker, then bring us the venue workflow if you need to choose between SDK and hosted operations.