Can a venue reuse one seating chart for multiple events?
Yes. A venue chart can be published as a version and reused across events. Each event keeps its own seating inventory while remaining connected to the venue source it was published from.
Does SeatLayer replace our ticketing or venue-management system?
No. In the SDK path, your systems keep checkout, payments, orders, tickets, refunds, customer records, and scheduling. For assigned-seat events, a hosted path can add an event page, organizer-connected Stripe or Razorpay checkout, per-seat tickets, Box Office, Control Room, and door tools. The organizer's connected provider controls processing fees, applicable taxes, and payout timing; SeatLayer bills Hosted Ticket usage separately and is not a replacement CRM.
Is 3D required for a venue?
No. The complete 2D Map is the baseline. Venues with useful height or spatial structure can add the optional geometry-generated 3D view from the same published chart, while intentionally flat rooms remain clear in 2D.
Can online and box-office seating use the same inventory?
Yes. Buyer selection, authorized counter sales, house blocks, holds, and confirmed bookings can act on the same SeatLayer event state. In the SDK path the venue’s system creates the commercial order; in the direct CMS Box Office, SeatLayer creates the recorded order and tickets while staff record payment handled elsewhere.
What is venue seating software?
It is the system a venue uses to model its rooms once and then run seated events from them. The venue geometry — fixed seats, curved rows, sections, tables, booths, and general-admission areas inside a reserved-seat chart, plus accessibility and multiple floors — is authored and published as a reviewed version, and each event gets its own live seating state pinned to that version. Buyer selection, house blocks, holds, counter sales and confirmed bookings then act on that one event state, so the website and the box office never work from different pictures of the room.
Can one venue chart run multiple events?
Yes — that is the point of keeping venue geometry separate from event inventory. Publish the chart once as a version, pin it to as many events as the room hosts, and each event keeps its own seating status while staying connected to the venue source it came from. A run of performances reuses the same room without redrawing it, and when the room itself changes you publish a new version deliberately rather than editing live inventory underneath a running on-sale.