Is the SeatLayer WordPress plugin free?
Yes. The plugin is free and open source (MIT) on wordpress.org. You pay SeatLayer only when you sell: $0.50 per confirmed ticket, and your first 25 tickets are free. There is no subscription and no percentage of the ticket price.
How do I add a seating chart to a WordPress page?
Create your venue and event in SeatLayer, connect your payment gateway, then install the plugin. In the block editor, add the SeatLayer seating chart block and pick your event, or paste the shortcode [seatlayer_chart event="your-event"] into any page or post. Publish the page and buyers can pick seats straight away.
What is the best WordPress ticketing plugin for reserved seating?
Look for a real seat map rather than a quantity box: buyers should see every seat, pick exact seats, and have them held while they pay so two people never buy the same one. SeatLayer does that on WordPress with a block or shortcode, supports stadium-size venues, and sends payment straight to your own gateway.
Do I need a secret key to show a seating chart?
No. The block only needs your event key. A secret key is optional and only fills the event list in the editor.
Where does the secret key go if I do save one?
Into your WordPress database, like any other plugin setting, and it is used only in server-side requests. It is never sent to a browser. Anyone with administrator or database access to the site can read it, so if that is not acceptable, leave it blank and type event keys by hand.
Where does the ticket money go?
Straight into the payment account you connected. Your gateway sets its own fee and payout timing, and SeatLayer bills its $0.50 per ticket separately.
Does it work alongside WooCommerce?
Yes. The plugin runs on a site that also uses WooCommerce, and the two run side by side rather than through one checkout. Ticket purchases use your own payment gateway and do not create WooCommerce cart items or orders, so seats are not WooCommerce products. Keep using WooCommerce for merchandise on the same site, and use the plugin for seated tickets.
Will it slow the rest of my site down?
The chart's code is enqueued only on pages that actually contain a chart, so pages without one load nothing extra.
Can two people buy the same seat?
No. A seat is held on SeatLayer's servers the moment a buyer selects it, and only one hold can exist per seat. If they do not pay in time the hold expires and the seat returns to sale.
Is this a WordPress ticketing plugin?
Yes, for seated events. Buyers choose exact seats on your page, pay through your own connected payment account, and the sale creates the order, so the plugin sells tickets rather than only drawing a chart. It is deliberately narrow: it is not a marketplace or discovery listing, and it is not a general event-management suite. Your payment gateway controls processing fees, applicable taxes, and payout timing; SeatLayer bills Hosted Ticket usage separately. If your site needs to run its own checkout, react to seat selection in code, or sell through an existing cart, the plugin is the wrong tool and the SDK is the right one.
Does it work with Elementor and other page builders?
Yes. Use the block in the WordPress block editor, or paste the shortcode into any builder or classic editor that accepts shortcodes, including Elementor.
Can buyers pay with Stripe or PayPal?
Yes. Buyers pay through your own connected gateway: Stripe, PayPal, Square, Braintree, Authorize.Net, Checkout.com, Mollie, Razorpay, Tap, Mercado Pago, Xendit, Flutterwave, Paystack or iyzico. The money goes straight to your account.
Do buyers get e-tickets with QR codes?
Yes. After payment each buyer gets a confirmation email with a QR code and a printable PDF ticket for every seat, and you can scan them at the door from a phone browser.
Does it support ticket types such as Adult, Child and Senior?
Yes. Ticket types and price levels you set on the event appear in the seat picker, so a buyer can choose, for example, one Adult and one Child ticket on two seats.
Does the seating chart work on phones?
Yes. The seat picker adapts to the page and supports touch, pinch-to-zoom and a selection summary on mobile.