CONTACT · REAL HUMANS

Talk to the team behind the seats.

Send a message and it reaches the people shipping the Designer, the picker and the API—no ticket queue, no first-line script. We read every one and reply, usually within one business day. Prefer email? hello@seatlayer.io is always open.

Send a message Email hello@seatlayer.io

ONE ADDRESS · ROUTED BY TOPIC · ANSWERED BY THE BUILDERS

hello@seatlayer.ioOne address, routed by topic

~1 business dayTypical reply window

No botsAnswered by the team

Self-serve firstDocs, status and a live demo

Send us a message

Answered by the builders

Message sent — we reply within one business day.

Thanks for reaching out. Your message is with the team and a real human will get back to you soon. Need to add something? Email hello@seatlayer.io and it'll land on the same thread.

DIRECT EMAIL

Prefer to write to us?

One address, routed by topic and answered by the team building the product—not a queue.

hello@seatlayer.io

POINT ME AT THE RIGHT INBOX

Quick routes

Tap one to pre-select the topic and jump to the message box.

BEFORE YOU EMAIL

You might not need us

Read the docsAuth, embedding, holds, booking, webhooks Docs → Try the live demoDesign, publish and pick seats—no login Demo → Check live statusConfirm whether an issue is regional Status →

WHAT TO EXPECT

We read every message and reply from the team building SeatLayer, usually within one business day. If it's time-sensitive, say so in the first line and put the deadline where we can see it.

RESPONSE EXPECTATION

Every reply comes from a real human on the team, usually within one business day. Reporting something broken? Check live status first—your region can fail while another looks healthy—then send the timestamp, region and URL. Never include account secrets, payment data or buyer PII.